Frequently Asked Questions
Find answers to common questions
Simply visit our booking page, enter your drop-off and pick-up dates, fill in your personal and vehicle details, and confirm your booking. You'll receive an instant confirmation with your tracking number.
No! We've made it simple — no account needed. Just book and go. You'll get a tracking number to manage your booking.
Our pricing is based on chargeable days. Days 1 to 10 use the admin-set prices, day 11 to 30 adds £3 per extra day, and day 31 onward adds £2 per extra day.
Yes! Use your unique tracking number on our Track Booking page to check your booking status, slot number, and time remaining at any time.
If you keep the car beyond the booked period and cross into extra chargeable days, the total is recalculated using the same day-based pricing and collected when you pick up the car.
Absolutely. Our facility has 24/7 CCTV surveillance, security patrols, and controlled access. Your vehicle is in safe hands.
Please contact our support team with your tracking number and we'll be happy to assist with any changes or cancellations.
We accept all major credit and debit cards. Payment is processed securely at the time of booking.